Have questions you want answers to?
frequently Ask Questions
We connect you with the best tourist services and activity providers in Miami! Simply browse our wide range of offerings—from jet ski rentals and city tours to yacht parties and scuba diving experiences. Once you find what you like, you can easily book directly through our platform. We handle the arrangements with the operator, ensuring a smooth and hassle-free experience for your Miami adventure.
We offer a diverse selection to make your Miami trip unforgettable! This includes various rentals (like jet skis, ATVs, scooters, small boats, and yachts), exciting tours and excursions (city tours, boat tours, bus tours, shopping excursions), unforgettable party packages (yacht parties, party bus outings, nightclub party packages with open bar and transportation, VIP bottle service reservations), and thrilling activities (such as parasailing and scuba diving).
After completing your booking and payment, you'll receive an email confirmation immediately. This email will contain all the necessary details, including your booking reference, meeting points, contact information for the operator, and any specific instructions. In most cases, you can show your digital confirmation on your phone, so there's no need to print anything unless specified.
Absolutely! We understand that every Miami experience is unique. If you're looking to customize a package or have a special request for a service or activity not explicitly listed on our site, please don't hesitate to contact us directly. Our team will do their best to arrange a personalized experience tailored to your needs.
What you need to bring will vary depending on the activity! For most water-based activities, swimwear, towels, and sunscreen are recommended. For tours, comfortable walking shoes and weather-appropriate clothing are usually best. Specific requirements or recommendations will always be detailed on the activity's description page and in your booking confirmation email. If you're unsure, feel free to reach out!
We believe in transparent pricing. The price you see listed on our website for each service or activity is generally the final price. However, some activities might have optional add-ons or require a local payment for things like park fees or mandatory gratuities, which will be clearly stated in the activity description before you book. We recommend reviewing the "What's Included" and "What's Not Included" sections on each listing.
Our cancellation and rescheduling policies vary depending on the specific operator and type of service. You'll find the exact policy detailed on each activity's page before you confirm your booking. We always aim to provide flexibility where possible. If you need to cancel or reschedule, please contact our support team as soon as possible, and we'll assist you according to the stated policy.
We're here to help! You can reach our customer support team in several ways: via the contact form on our website, by sending an email to hello@allvipmiami.com, or by calling us at +1-786-244-9020 during business hours. We're dedicated to ensuring you have a fantastic experience in Miami.



